Return & Refund Policy

Updated on: Feb. 2026

Returns

Aquarium College ensures fresh and quality products for every customer. Returns are accepted only if the item is spoiled, incorrect, or damaged at the time of delivery.

To be eligible, the product must be unused and in original condition with packaging. Return requests must be raised within 30 minutes of delivery.

Returns will not be accepted for items affected due to improper handling, storage, or delay in reporting.

Eligible Cases

Fish is spoiled / bad smell
Wrong item delivered
Damaged or leaking package

Proof Required

Customers must share photo/video proof within 30 minutes of delivery for verification.

Replacements

If the issue is verified, a replacement will be arranged based on availability.

Refunds

Refunds are provided only if a replacement is not available or the request is approved after verification.
Amount will be credited to the original payment method within 5–7 business days.

Order Cancellation

Orders can be cancelled before dispatch only.
Once shipped, cancellation is not allowed.

Delivery Issues

If delivery is delayed or missed due to customer unavailability, refund may not be applicable.

Contact

For any queries, contact:
aquariumcollege5@gmail.com